Ecommerce Seller Account Management
Problem
Ecommerce Seller Account Management is a critical and often overlooked part of successful Ecommerce selling.
With the Ecommerce world ever-changing and marketplaces constantly updating requirements and policies, effective account management is needed to keep your accounts in good-standing and avoid costly account suspensions or deactivations that translate directly to lost sales.
Diligence and know-how are must-haves to navigate any potential land-mines the marketplaces may throw at you – 2 things most new or inexperienced Sellers don’t have existing resources to cover internally
Solution
TCS Seller Account Management Services completes routine checks of our client’s Seller Accounts to identify and resolve issues as they arise.
TCS’s Routine Checks include:
- Account Health metrics
- Policy Compliance violations
- Shipping Performance metrics
- Feedback Manager
- A-to-z Guarantee Claims
- Chargeback Claims
- Voice of the Customer
- Open Returns
- FBA/FBM Inventory levels
- Open Support Cases
Why hire an internal team when TCS can manage your accounts for less than half the cost of 1 full-time resource!